The terms and conditions printed below constitute Hotel Mockingbird Hill’s contract with you for the sale of accommodation. Your booking made via this website is subject to the condition of you accepting these terms. If there are any parts of these terms which you do not accept then you must not proceed with this booking. By completing this booking you are acknowledging that you have fully read, understood and accepted these terms. If you have any queries in relation to these terms and conditions please do not hesitate to contact Hotel Mockingbird Hill.
Payment for the requested reservation must be paid in full, on booking, by credit card via a secure payment system. Please note that whilst Hotel Mockingbird Hill tries to specify accurate prices, they are subject to change, however the price will not be increased once your booking has been confirmed.
Cancellations and Amendments Made to Booking
You have the right to cancel your booking with Hotel Mockingbird Hill at any point, however cancellation charges will apply.
If you wish to amend your reservation then if we are able to make the requested change an amendment fee of US$ 65 per transaction will be made to cover administration costs.
- More than 30 days – a full refund less the transaction fee of US$ 65.00.
- 29-15 days prior to arrival – 50% refund less the transaction fee.
- As of 14 days – 100% will be charged.
- There are no refunds for no shows and early departures.
Special Terms and Conditions for Christmas and New Year
For reservations during the Christmas and New Years Period no refunds are applicable after 31 October or for nor shows or early departures. Should your plans change up to a month before arrival you may move your booking to an alternative date (based on availability) and apply your full deposit less the administration fee of US$ 65.00 to the new date.
‘Force Majeure’ means any circumstances which are unusual and/or unforeseeable which are beyond the control of Hotel Mockingbird Hill, the consequence of which could not have been avoided even if all due care had been exercised, including (but not limited to) war or threat of war; riot; civil strife; hostilities; political unrest; government action; industrial dispute; natural or other disaster; nuclear incident; terrorist activity; weather conditions; closure of airports; fire; flood; drought; re-scheduling or cancellation of flights or alteration of the aircraft type by an airline and technical problems with transportation that are outside our control.
Compensation will not be payable and we will not otherwise be liable to you if either we or you are forced to cancel, delay or curtail or in any way change your reservation as a result of ‘force majeure’ as detailed above.
This contract is governed by Jamaican Law, and the jurisdiction of the Jamaican courts.
We recommend travel insurance to cover any potential fees or extra expenses that you could incur for unutilised rooms due to possible changes in your travel plans, whether due to flight, or other travel plans due to flight or other travel delays, bad weather or other reasons that are beyond our control.